Stayed 2 nights a day felt was great value. Rooms was clean, staff was helpful, parking was easy and breakfast was a decent surprise. One suggested would be to warm the pool a little more in the winter months.

The room was kind of dated and I only gave it two stars because the bathtub had a huge chip out of it. That was Rusty next to the drain I was only showering but it was fine. But if I came to this room and had children that wanted to take a bath I would not put them in there. The refrigerator was set so cold that it froze all of my beverages, there was no microwave, the roller shade in the room was off the track so you couldn't even get it down all the way, they didn't include any kind of channel guide in the room so you had no clue what was on any of the proprietary channels they had set up.

Jenn helped make our reservation and she was great, super helpful, and respectful. When we arrived Cynthia checked us in and she was amazing! Cynthia was so kind she even offered to help us bring in all of our stuff she’s a sweetheart!! I’m so sorry I forget the ladies name that helped us when leaving but she was super nice as well. All 3 girls that we had interactions with were amazing!!!! The room was clean, nice and everything was stocked. Highly recommend staying here! Amber Schaefer

BEWARE, CONFIRMED BED BUGS AT THIS LOCATION! We checked in 12/27/2025, after an hour in the room we noticed an insect on the bed, captured it in a plastic bag, and confirmed it was a bed bug. We promptly demanded a refund and presented the pest to the staff. We have been staying with Hampton Inn for 30 years and have always been very pleased with the accommodations. However, this location appears to be old and in need of renovation. I would not recommend this location under any circumstances. There are better/newer/cleaner options in the area.

Giving two stars because I haven’t had a chance to interact with staff yet as I haven’t seen any in the four times I’ve gone in and out the front doors running bags up and doing a run to the store. But if you read the other reviews you’ll see feedback on dirty rooms, wrinkled beds etc and that is everything and more in our room too. Plus, the garbages weren’t taken out. Been driving for two days and we’re just going to sleep. Idk why we felt we needed to get a Friday night hotel for $475 in Gaylord Michigan but at that price for one night you’d expect a lot better. Stayed at a homewood suite last night for 230 in Ontario that blows this place out of the water. Moldy shower caulk nasty booty carpet dated rooms. Whichever reviewer said this hotel “must be fairly new” has to be over 80 years old themselves. I’m not taking pictures, they look identical to the room pictured in reviews below. Edit: Nah taking another star off for the non washed sheets that smell like bodily fluids. This is beyond ok. Edit again: Woke up for some breakfast. Cool, a bottle of toilet cleaner and a wet rag next to the waffles and condiments. That’s good you might be cleaning toilets here I guess.

I have been a silver member for a few years. I can only give 2 stars. Location was great. Went into room 313. Room appeared clean when walking in. Turned down the bed after a long drive. Sheets seemed clean. There was a musty smell so I checked the air filter, it was dirty and really needed cleaned. Window was very dirty. Bathroom wasn't horrible but sink was barely draining after brushing my teeth. I left the building and came back to find a door that was unlocked and did not lock. I told the front desk and they told me it never locks and did not seem too worried about it. THE SAFETY AND SECURITY OF GUESTS IS THE UTMOST IMPORTANCE!. I am in law enforcement and I cannot believe this was not important and if this is always unlocked then that's to bad for the guests. I won't be staying there again.

I spent $400 for one day, one room. You would expect to have the expectation that the staff could at least have a quality room available for that price. They did not. This place has a severe management issue. The room was clean but how do you have a broken refrigerator in a room? No ice machine, bottles that are in the shower for shampoo and other amenities empty? I just spent a ton of money and you can't even have the basic things in a room taken care of. Very poor management. Absolutely 100% on the management of this building. I certainly hope whoever's managing this place gets shot out of a cannon. Please don't respond with an apology, I know for sure you don't care. Your management style proves that.

I had read many reviews of the room were not clean, but ours was very clean. I tend to be more OCD and it met my standards. One of the beds in our room was quite squeaky, but the other was just fine. Mattresses were comfortable. Air conditioning unit was pretty old. Some minor upgrades may be needed in that area. Otherwise the food was good and the service was extremely friendly. I would definitely stop here again.

Great hotel with very nice rooms. Lobby is spacious and has plenty of seating for breakfast. Speaking of the breakfast it was above average for a hotel of this quality. Overall a very nice experience with this hotel.

This place is tired and needs updates. Location was good. Price was decent. Trip Advisor has it ranked #1 but there are much newer hotels close by. I wouldn't go back