When first entering our room the first thing we noticed was a pee smell. I then pulled back the sheets and noticed right away there was a big blood stain on our comforter. Our microwave had not been cleaned. There was food stuck on the sides and on the door of the microwave. I did take the comforter down to the front desk and the lady was really nice and apologized and gave us a clean one. All and all I paid over $200 for one night and I definitely do not think it was worth it.

Love this hotel, I’ve been staying here for two in a half years now for business and this place feels like home. The staff is the best ever, They treat all of their guests like family, and will go above and beyond to make sure that you have everything you need and that your visit is one you will never forget. Thank you for all your hard work.

We had stayed for multiple days. The staff is friendly and courteous. However, the amenities are outdated and the bare minimum of offerings. I was under the impression that the pool was heated, and the water was quite cold. Also, as a heads up, while breakfast runs from 6-10am, almost all of the heated food had run out an hour prior to the end of breakfast time (9am). I would add this was on a Saturday morning, where there is more foot traffic and I would imagine overall guests. It appears the hotel does not accommodate for stocking breakfast weekends versus weekday. I share this, as on Friday morning there was still some hot breakfast available after 9am. NOTE: Several issues with key cards for hotel room. You should always carry your ID / wallet on you, as they ask for that in order to re-activate new cards for you. Overall, I would not recommend a friend to stay here.

I had an excellent stay at the Hampton Inn in Gaylord, MI. The rooms were exceptionally clean, comfortable, and well-maintained, making it easy to relax after a long day. The entire hotel was spotless and welcoming. The staff were outstanding—friendly, professional, and always willing to help. A special thank you to the General Manager, Jennifer, whose dedication to guest satisfaction was evident throughout our stay. She and her team went above and beyond to ensure everything was perfect. The complimentary breakfast was another highlight. The breakfast area was very clean and organized, with plenty of fresh and delicious options to choose from each morning. The pool area was also impressively clean, spacious, and well cared for, making it a great place to unwind. The location is fantastic, offering quick and convenient access to Gaylord's shopping, restaurants, and other local attractions. Overall, this Hampton Inn exceeded my expectations in every way. I highly recommend it to anyone visiting the Gaylord area and will definitely stay here again.

my stay was really nice. everyone is very friendly and helpful. the pool was nice and warm and the breakfast had some good choices.

????? I had a wonderful stay at this Hampton Inn! The rooms were exceptionally clean, comfortable, and well-maintained, which made for a very relaxing visit. What really stood out, though, was the outstanding staff. Everyone was friendly, welcoming, and eager to help throughout my stay. The front desk team went above and beyond by providing great recommendations for local restaurants and things to do in the area. Their suggestions helped me make the most of my trip and discover some fantastic spots I otherwise might have missed. I truly appreciated the excellent customer service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone visiting the area!

Never would have thought I would be stuck in Gaylord. Snowmaggedon 26 made me, my mom and 8 month old, residents of the very accommodating Hampton Inn. The general manager Jennifer is so kind, hospitable, and hard working .I feel I owe her big time. The rooms were clean. The pool was nice. The staff was super helpful. It really made a bad situation easier to handle. Thank you from the bottom of my heart for your over and above assistance.

Stayed 2 nights a day felt was great value. Rooms was clean, staff was helpful, parking was easy and breakfast was a decent surprise. One suggested would be to warm the pool a little more in the winter months.

The room was kind of dated and I only gave it two stars because the bathtub had a huge chip out of it. That was Rusty next to the drain I was only showering but it was fine. But if I came to this room and had children that wanted to take a bath I would not put them in there. The refrigerator was set so cold that it froze all of my beverages, there was no microwave, the roller shade in the room was off the track so you couldn't even get it down all the way, they didn't include any kind of channel guide in the room so you had no clue what was on any of the proprietary channels they had set up.

Jenn helped make our reservation and she was great, super helpful, and respectful. When we arrived Cynthia checked us in and she was amazing! Cynthia was so kind she even offered to help us bring in all of our stuff she’s a sweetheart!! I’m so sorry I forget the ladies name that helped us when leaving but she was super nice as well. All 3 girls that we had interactions with were amazing!!!! The room was clean, nice and everything was stocked. Highly recommend staying here! Amber Schaefer